Privacy Policy

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Effective Date: 20 January 2025

Introduction

Messe Düsseldorf Gulf Office is an international exhibitions company headquartered in Dubai, UAE, managing events primarily in the Middle East, with outreach to global markets.

For the purposes of applicable data protection laws, the data controller is Messe Düsseldorf GmbH and its Gulf representative office headquartered at 806A, 8th Floor, Block A, Dubai Business Village, Dubai, United Arab Emirates.

Messe Düsseldorf Gulf Office is part of Messe Düsseldorf GmbH, based in Düsseldorf, Germany. Group companies may use and share information you provide for purposes listed below. For more details, visit:

👉 www.messe-duesseldorf.com

This privacy policy governs how Messe Düsseldorf Gulf Office collects and uses personal information. By accessing our websites or attending our events, you confirm that you’ve read, understood, and agreed to this policy.

Information We May Hold About You

Personal information refers to any data that identifies you as an individual, such as:

– Full name, email, phone number, address

– IP address, login details, browser data

– Payment and billing info

– Content from virtual events (e.g. video, chat, polls)

How We Collect Personal Information

We collect your personal information through:

– Forms on websites

– Emails, calls, or event registrations

– Cookies and website analytics

– Your employer (if registering on your behalf)

– Public sources, social media, or third-party service providers

Cookies

We use cookies to improve your experience and analyse traffic. Please see our full cookie policy at:

👉 www.messe-duesseldorf.com/cookiepolicy

Use of Your Personal Information

We may use your data for purposes like providing services, processing payments, marketing communication, technical support, improving services, legal compliance, and administering virtual events and forums. Each usage is based on lawful grounds including contract performance, legitimate interest, or consent.

Sharing Your Information

We may share data with:

– Messe Düsseldorf GmbH and global group companies

– Third-party service providers for logistics, IT, AV, payments, etc.

– Sponsors or exhibitors if you interact with their booths/content

– Buyers or sellers if the business is acquired

– Legal authorities if required by law

Note: Interacting with third-party exhibitors or sponsors may result in data sharing. You can opt-out via their specific unsubscribe channels.

Data Transfers Outside UAE / EEA

Your data may be transferred internationally. We ensure adequate safeguards like EU Standard Contractual Clauses are in place for protection. Request a copy via:

📧 info@md-gulfoffice.com

Data Retention

Data is kept only as long as necessary for its purpose. In cases like fraud prevention or auditing, some data may be retained longer even after deletion requests.

Security

We use secure systems, encrypted payment gateways, and restricted access to protect your personal data. Users are responsible for protecting their passwords.

External Links

Our platforms may link to third-party sites or apps. These have separate privacy policies, and we are not responsible for their content or data practices.

Your Rights

You have the right to:

– Access, correct, or delete your data

– Restrict processing or object to marketing

– Withdraw consent anytime

– Request data portability

– Lodge complaints with relevant data authorities

To exercise your rights, contact:

📧 info@md-gulfoffice.com

📮 Data Protection Officer

Messe Düsseldorf Gulf Office

806A – 8th Floor, Block A

Dubai Business Village, P.O.Box 31194

Dubai, United Arab Emirates

🌐 www.md-gulfoffice.com

Changes to the Policy

We may update this policy at any time. Continued use of our services implies acceptance of the changes.